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Hiring the right real estate agent can make or break your buying or selling experience—especially in competitive markets like Clayton, Smithfield, Selma, Garner, and the rest of Johnston County, NC. Whether you’re relocating to North Carolina or moving within the Triangle, knowing what to ask before choosing representation is essential. As a trusted Realtor® with Century 21 Triangle Group, I, Thomas Torkelson, help clients every day make confident, informed decisions about who they hire and why it matters.
Below, I’ll share the key questions you should ask any real estate agent—and explain how I answer them when buyers and sellers interview me.
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1. “How well do you know the Johnston County and Clayton real estate markets?”
The first—and most important—question is about local expertise. Johnston County is one of the fastest-growing markets in North Carolina, with rapid new construction growth, shifting price trends, and varying neighborhood dynamics.
When clients ask me this, I highlight my extensive experience working in:
•Clayton (the #1 searched city in JoCo)
•Garner
•Smithfield & Selma
•Zebulon & Archer Lodge
•45+ new construction communities across the county
I stay on top of pricing trends, inventory shifts, builder incentives, and market forecasts—so my clients can make decisions backed by real data, not guesswork.
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2. “What is your experience with new construction homes?”
This question matters more in Johnston County than almost anywhere else in the Triangle. New subdivisions open constantly, and each builder has unique processes, contracts, and incentives.
As one of the leading new-construction specialists in Johnston County, I guide buyers through:
•Builder contracts
•Upgrade selections
•Home inspections
•Financing incentives
•Negotiation strategies
•Lot selection and community comparisons
Many relocating buyers tell me they chose me because I’m able to break down the builder process in a clear, honest, and strategic way.
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3. “How will you communicate throughout the process?”
Communication is the #1 complaint buyers have about real estate agents. That’s why I make expectations clear upfront.
When clients ask this question, I explain:
•I provide weekly updates minimum
•Fast response times (especially important for relocating clients)
•Video walk-throughs for out-of-state buyers
•Detailed summaries after every property tour
Whether you’re 10 minutes away or 1,000 miles away, you’re never left guessing.
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4. “What services do you provide that set you apart?”
Every agent can unlock doors. Not every agent can lead a smooth, strategic transaction from start to finish.
Here’s how I answer:
•Comprehensive market analysis before buying or selling
•Expert negotiation strategies tailored to current market trends
•Strong local relationships with builders, lenders, inspectors, and contractors
•Guidance through every phase of a home sale or purchase
•Relocation support for out-of-state buyers
•New construction oversight, including builder meetings and progress checks
Clients regularly tell me they appreciate the organization, clarity, and peace of mind they experience working with me.
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5. “Can you share reviews or client experiences?”
A great agent should have testimonials that reflect their expertise and service style.
My clients consistently highlight:
•Strong communication
•Deep knowledge of Johnston County real estate
•Smooth transaction management
•Confidence and clarity throughout the process
These reviews help new clients feel assured that they’re making the right choice.
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Final Thoughts: Ask Good Questions—Hire a Great Agent
Choosing the right real estate agent is one of the most important decisions you’ll make when buying or selling a home in Clayton, Johnston County, or the greater Raleigh area. By asking the right questions, you ensure you’re hiring someone who understands the market, communicates well, and acts as your true advocate.
If you’re ready to work with a trusted, highly knowledgeable local Realtor®, I’m here to help.
I’m Thomas Torkelson with Century 21 Triangle Group—and I’m committed to delivering expertise, clarity, and exceptional results for every client.
